Terms and Conditions tkap10 – Complete Platform Usage Guide

This Terms and Conditions document constitutes a legally binding agreement between you ("User") and tkap10 ("Platform", "We"). By accessing, registering, or using any part of the tkap10 platform — whether through the official website or mobile app — you acknowledge that you have read, understood, and agreed to be bound by all terms set out in this document.

If you do not agree with any part of these terms, you are not permitted to use tkap10's services. Continued use of the platform following any changes to the terms constitutes acceptance of the updated terms.

To register and use tkap10 services, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be a resident of Malaysia or access the platform from a permitted region.
• Not listed on any gaming platform's self-exclusion registry.
• Having full legal capacity to enter into binding agreements.
• Has never had an account terminated by tkap10 due to prior terms violations.

During registration, you are required to provide truthful, accurate, and complete information, including your full name, identification card number, email address, and active mobile number. tkap10 reserves the right to decline any registration application without providing a reason.

Each user is only permitted to hold one (1) active account at tkap10. Holding more than one account — whether under a different name, email address, phone number, or bank card details — is a violation of these terms and may result in the termination of all associated accounts and forfeiture of all funds.

You are fully responsible for:

• The confidentiality of your password and account login details.
• All activities that occur under your account, including those carried out by third parties who gain access with or without your authorization.
• Ensuring that no minors use your device to access the tkap10 platform.
• Updating your personal information whenever any changes occur.

Tkap10 provides a two-factor authentication (2FA) feature that is strongly recommended to be activated to protect your account. Biometric login is also supported on the tkap10 mobile app for an additional layer of security.

Tkap10 processes all financial transactions in Malaysian Ringgit (MYR). Supported deposit methods include FPX, TNG eWallet, GrabPay, Boost, ShopeePay, and direct bank transfers to major Malaysian bank accounts.

Deposit:

• The minimum deposit is MYR 10 per transaction.
• All deposits are processed in real time and credited to your tkap10 account within seconds.
• Tkap10 does not impose any processing fees on deposits made by users.
• Deposited funds may only be used for gaming purposes on the tkap10 platform.

Withdrawal:

• The minimum withdrawal amount is MYR 30 per transaction.
• KYC verification (identity verification) must be completed before your first withdrawal is processed.
• Withdrawals are typically processed within 5 to 15 minutes to your registered Malaysian bank account.
• The bank account used for withdrawals must be registered under the same name as the tkap10 account holder.
• Tkap10 reserves the right to request additional supporting documents for compliance purposes before processing withdrawals that exceed certain limits.

Tkap10 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific conditions stated on the respective promotions page. The general conditions applicable to all bonuses are as follows:

• The welcome bonus for new members is subject to a wagering requirement of 30x total bonus amount received.
• Bonuses must be used within the specified validity period; expired bonuses will be automatically forfeited.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Each promotion has its own maximum bonus cap; any deposit exceeding this cap will not receive additional bonus benefits.
• Tkap10 reserves the right to void any bonus if abuse or an attempt to exploit a promotion is detected.
• Only one welcome bonus is allowed per user, per household, per device, and per IP address.

All games available on tkap10 use a Random Number Generator (RNG) that has been audited and certified by independent third-party bodies. This ensures that every game outcome is completely random and cannot be manipulated by any party, including tkap10 itself.

Players are responsible for understanding the rules of each game before playing. tkap10 is not liable for any losses arising from a player's failure to understand the game rules.

• Game results recorded by tkap10's servers are final and binding.
• In the event of a technical disruption during a gaming session, tkap10 will determine the appropriate course of action based on available server data.
• Attempting to exploit bugs or system vulnerabilities is prohibited and may result in account termination.
• For sports betting, the odds displayed at the time of bet placement are the applicable odds; any odds changes after placement do not affect confirmed bets.

The following activities are strictly prohibited on the tkap10 platform and may result in immediate account termination, fund freezing, and legal action where applicable:

• Fraud: Using unauthorized credit card or bank account details, or any form of financial fraud.
• Money Laundering: Using the tkap10 platform to conceal or convert illegally obtained funds.
• Collusion: Colluding with other players to gain an unfair advantage in any game.
• Bot and Automated Software Use: Using any software, scripts, or automated methods to play or interact with the platform.
• Duplicate Accounts: Registering or using more than one account on tkap10.
• Bonus Abuse: Exploiting promotions in ways not intended by tkap10.
• Threats and Harassment: Threatening, harassing, or causing distress to staff or other users of the platform.

Tkap10 reserves the right to suspend or terminate a user's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspicion or confirmation of fraudulent activity or money laundering.
• Failure to complete the KYC process within the specified period.
• Requests from regulatory authorities or law enforcement agencies.
• Account inactivity for more than 12 consecutive months.

Users may also request voluntary account closure at any time by contacting tkap10 customer support. Prior to closure, all eligible fund balances will be returned to the registered bank account once all conditions have been met.

If an account is terminated due to a terms violation, tkap10 reserves the right to withhold or forfeit the remaining balance in that account, subject to the outcome of an internal investigation.

Tkap10 provides this service on an "as-is" basis. To the extent permitted by applicable law, tkap10 is not liable for:

• Any direct or indirect financial losses arising from use of the platform.
• Service disruptions caused by factors beyond tkap10's control, including internet outages, third-party failures, or natural disasters.
• Any loss of data or information stored on the platform resulting from unforeseen events.
• Actions or decisions made by the user based on information available on the platform.

Tkap10 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to inform users of significant changes via their registered email or in-platform notifications.

Updated Terms and Conditions take effect immediately upon publication on the tkap10 website. The "Last Updated" date at the top of this document will reflect the date of the most recent revision. Continued use of the platform after any changes to the terms constitutes your acceptance of the latest version.

You are encouraged to review these Terms and Conditions periodically to stay informed of the latest terms governing your use of the tkap10 platform.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the tkap10 platform shall first be resolved through good-faith negotiation between both parties.

Tkap10 is committed to resolving all user complaints in a fair and efficient manner. If you have any complaints or enquiries regarding these Terms and Conditions, please contact our customer support team via the 24/7 live chat available on the platform.

If a direct resolution cannot be reached within 30 days, both parties agree to refer the dispute to mutually agreed independent arbitration.